FAQ and Troubleshooting
Start with the device guidance below or submit a support request that will appear in the secure administrator dashboard.
For educator accounts, curriculum, technology, accessibility, or classroom support.
No. The same story works in interactive 360 on classroom devices.
No. It opens through compatible browsers.
Yes. The educator program is free to schools.
No. They are Harrison's Heroes recognition badges and are not certification, licensure, continuing education credit, or an accredited credential.
Students use a teacher assigned identifier and do not provide names or personal email addresses.
Submit the form or email hj@harrisonjohnsonsheroes.com. Support requests are saved for follow-up.